We have a very simple philosophy: We treat every client with respect.
We keep our clients advised of the status of their case at all times and strive to return every phone call every day.
This
may seem like a trivial item, but we know how stressful it can be when
you are unable to discuss your case with your attorney. We can not
promise that the attorney assigned to handle your case will be in the
office when you call. We can guarantee, however, that your telephone
call will be promptly returned.
Your questions will never be given to a secretary or paralegal. An attorney will always answer your questions.
We
prepare every case as if that case will be tried. We have found that
being prepared to go to trial increases our credibility with the
defendant and increases the chances that a favorable settlement will be
secured for our clients.
The Client Bill of Rights
- You
are entitled to be treated with courtesy and consideration at all times
by your lawyer and the other lawyers and personnel in your lawyer's
office.
- You are entitled to an attorney capable of handling
your legal matter competently and diligently, in accordance with the
highest standards of the profession. If you are not satisfied with how
your matter is being handled, you have the right to withdraw from the
attorney-client relationship at any time (court approval may be
required in some matters and your attorney may have a claim against you
for the value of services rendered to you up to the point of
discharge).
- You are entitled to your lawyer's independent
professional judgment and undivided loyalty uncompromised by conflicts
of interest.
- You are entitled to be charged a reasonable fee
and to have your lawyer explain at the outset how the fee will be
computed and the manner and frequency of billing. You are entitled to
request and receive a written itemized bill from your attorney at
reasonable intervals. You may refuse to enter into any fee arrangement
that you find unsatisfactory.
- You are entitled to have your
questions and concerns addressed in a prompt manner and to have your
telephone calls returned promptly.
- You are entitled to be
kept informed as to the status of your matter and to request and
receive copies of papers. You are entitled to sufficient information to
allow you to participate meaningfully in the development of your
matter.
- You are entitled to have your legitimate objectives
respected by your attorney, including whether or not to settle your
matter (court approval of a settlement is required in some matters).
- You
have the right to privacy in your dealings with your lawyer and to have
your secrets and confidences preserved to the extent permitted by law.
- You
are entitled to have your attorney conduct himself or herself ethically
in accordance with the Code of Professional Responsibility.
- You
may not be refused representation on the basis of race, creed, color,
religion, sex, sexual orientation, age, national origin or disability.
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